LT LinkTrail Sexual Health Institute

Frequently asked questions

If you don’t see your question here, contact us. Each answer includes a deep link you can copy.

How are courses priced?
Prices reflect course length, live components, and faculty time. Many self-paced modules cost less than live cohorts. Check each course page in the catalog.
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Will my learning remain private?
Yes. We only collect essential data to provide the service. You can enable discreet mode that blurs sensitive titles in the catalog. See our Privacy Policy.
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Do I receive a certificate?
Yes. After completing all modules and the self-assessment, you can download a certificate acknowledging learning hours. We do not guarantee licensure or CE credit acceptance—confirm with your board.
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What is your refund policy?
For self-paced courses, request a refund within 7 days if under 15% completed. Live cohorts are refundable up to 72 hours before start. Details in our Terms.
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Are courses accessible?
All videos include captions and transcripts. We design for keyboard navigation and high-contrast reading. Need an accommodation? Contact us.
Who are these courses for?
Adults 18+ seeking reliable information, couples building skills, and professionals seeking practical tools. Content avoids explicit imagery and focuses on education.
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Do you provide medical advice?
No. We offer education only and do not diagnose, treat, or provide individualized medical advice. Always consult your clinician for personal health decisions.
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How do you protect my data?
We follow least-privilege access, encrypt traffic in transit, and minimize retention. Cookie preferences can be set in the footer banner. Read our Privacy Policy.
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What is discreet mode?
A privacy feature that blurs potentially sensitive words and course titles until you hover or open details. Toggle it in the catalog filters or on the homepage.
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