Privacy Policy

LinkTrail Sexual Health Institute (“LinkTrail,” “we,” “our,” or “us”) operates educational services at linktrail.top. This Policy explains what information we collect, how we use it, and your choices.

Information we collect

• Account and contact information: name, email, optional phone number.
• Course activity: progress metrics, completion status, assessment responses.
• Payment metadata: transaction IDs and billing ZIP (processed by third-party processors; we do not store full card numbers).
• Device and usage data: IP address, browser type, pages viewed, and referral URLs.
• Cookie preferences: your choices stored in localStorage and essential cookies.

How we use your information

• Provide and improve the services, issue certificates, and personalize content.
• Secure the platform, prevent fraud, and troubleshoot incidents.
• Communicate service updates, course reminders, and policy changes.
• Comply with legal obligations and enforce our Terms of Service.

Legal bases

Where applicable, we process data under legitimate interests, contract necessity, and consent (e.g., marketing preferences). You may withdraw consent at any time.

Data sharing

We share information with service providers under confidentiality agreements (hosting, analytics, payments, email delivery). We do not sell personal information.

Retention

We retain data only as long as necessary for the purposes described, to comply with legal obligations, or resolve disputes. Course progress records are retained for certificate verification unless you request deletion.

Your choices

• Access, correction, deletion: contact us at [email protected] with “Privacy Request.”
• Cookies: set preferences using the cookie banner in the site footer.
• Discreet mode: blur sensitive titles in the catalog for on-screen privacy.

Security

We implement organizational and technical safeguards, including encryption in transit, least-privilege access, and monitoring. No method is 100% secure; use strong passwords and avoid reusing credentials.

Children

Our services are intended for adults 18+. We do not knowingly collect personal information from children.

International transfers

When transferring data across borders, we rely on appropriate safeguards such as standard contractual clauses.

Changes to this Policy

We may update this Policy from time to time. Material changes will be announced within the service with a new effective date.

Contact

Questions about this Policy? Email [email protected] or write to: LinkTrail Sexual Health Institute, Privacy Office.